Terms and Conditions

Please read the terms and conditions carefully.

You acknowledge and agree that:

Using this web site, purchasing our products or engaging our services constitutes acceptance of these terms and conditions.

The details you provide to us about yourself are true, correct and current.

If you provide us with credit card details, these details are true, correct and current and you are the authorised user of the card.

If we have made an error in pricing, we will notify you of the correct price and give you the option to cancel.

Any description of the product including any specifications, illustrations, drawings, data, dimensions and weights is approximate and is given by way of identification only. The use of that description does not constitute a sale by description unless we say so in writing. You are responsible for ensuring that the product ordered is suitable for its intended use by you and we are not liable to you for any product you order which is unsuitable for your intended use.

In no circumstances are we liable for special, indirect or consequential loss or damage of any kind including any loss of profit or of contract as a result of using this site, even if you advise us of any special circumstances or such loss was reasonably foreseeable. This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operation of your computer system.

Product images used on this website are for illustration purposes only and actual items may vary in appearance. Package contents are at the discretion of the manufacturer and may vary from those described from time to time. We will not accept any liability for any loss or damage, which may be incurred by any person acting in reliance upon this information. All brands, logos, images and names are trademarks of their respective companies.

Delivery takes place at the time the product passes to you or into the carriers possession whichever is earlier. Unless we make other arrangements with you, the product is delivered direct (by courier, registered mail or express post) to the address nominated by you at the time you applied to purchase the product. Any date for delivery of the product indicated by us is an estimated date for delivery only. We are under no liability for any loss or damage; however it arises, if the product is not delivered by that date.

At all times from the date of delivery, the product is at your risk of loss or damage and you are responsible for its safe custody.

We reserve the right to refuse or cancel any orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card. We will inform you as soon as possible of any change in prices, or cancellation of orders. Under Consumer Protection Law, we do not accept returns if you change your mind or if you order incorrectly. However, damages or faults will be treated on a case-by-case basis.

When you take delivery of the product, you must inspect it immediately. You must report to us in writing any damage or incorrect supply that must be received by us within 7 days of delivery otherwise we may refuse any claim you make. If the product is damaged or dead on arrival when we deliver it to you we may accept its return and replace it with an equivalent product or credit you with the price paid, at our option. We will accept the return of the product if the product is not in accordance with your order, your proof of purchase is returned, and it is returned to us in its original condition and packaging within 7 days of delivery. We may charge you a handling or re-stocking fee of up to 20% for any product which we have correctly supplied to order but you wish to return and we have agreed to the return of the product. You agree that you shall make no claim against us for any delay in delivery or any damaged product delivered to you as a direct or indirect result of events beyond our control.

If any item’s is returned to us by post for manufacturer defects and the claim is subsequently found to be false or wrong, postage for the return of goods shall be borne by the customer and must be paid for before the item’s is returned. Any products left in the care of the distributor’s premises for longer than 1 month can be sold by us to recover any fees, charges or storage.

You do not own any of the products in your possession until all of the products you have purchased from us at any time and all other amounts owing by you to us have been paid for in full. Until you have given us full payment, you promise to store and deal with the product in a way that it is clearly identifiable as ours. You grant us an irrevocable license to enter your premises on any business day to inspect the product in your possession and your books or records regarding the product.

If implied warranties or conditions cannot be excluded, but limitation is permitted, our liability is limited to, in relation to goods, a refund of the purchase price actually paid, the replacement of the damaged product or the supply of equivalent product at our absolute discretion and, in the case of services, the supply of the services again or the payment of the cost of having the service supplied again.

No claim will be admitted if the product has received maltreatment, inattention or interference or the product has not been used in accordance with any performance ratings or care instructions.

In no circumstances are we liable for special, indirect or consequential loss including any loss of profit or of contact, even if you advise us of any special circumstances or such loss was reasonably foreseeable.

These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales.

These terms and conditions form your entire agreement with these terms and conditions and these terms and conditions supersede all or any previous agreements or undertakings we may have made with you. We may update these terms and conditions at any time without notice to you. All transactions thereafter will be subject to the updated terms and conditions. If you continue to purchase the product or use our services after the date such updates become effective you will be deemed to have agreed to the updated terms and conditions.